Answers for families
Choosing assisted living is an important decision. Call 214-998-6347 anytime with questions.
What makes Newcastle different?
Newcastle provides senior living in warm, residential homes rather than large facilities. Residents enjoy familiar surroundings, shared meals and a dedicated team that gets to know each person's routines and preferences.
What type of care do you provide?
We provide personalized assisted living support, including around-the-clock assistance, medication reminders, help with daily living, home-style meals, housekeeping, laundry and engaging activities. See care & amenities.
Where are your homes located?
We have two residential homes in North Texas: one in McKinney and one in Carrollton. Exact addresses are shared when you schedule a tour.
Can we take a virtual tour first?
Yes. Watch the walkthrough videos on our virtual tours page, then schedule a private visit to meet our team in person.
How do I schedule a private tour?
Call 214-998-6347 or request a tour online. We'll find a time that works for your family.
Can my loved one bring personal belongings?
Yes. We encourage residents to bring familiar items like photos, bedding and favorite keepsakes so their room feels like home. Our team can help you plan what to bring.
Do you offer short-term or respite stays?
Please call 214-998-6347 to ask about current availability and options for your family's situation.
Can families visit?
Yes. Family connection is a big part of life at Newcastle. Our team will share visiting guidelines when you tour.
Come see why it feels like home
Schedule a private tour of our McKinney or Carrollton home and meet the team.