Effective Date: January 14, 2026

This website is owned and operated by Newcastle Senior Living (“Newcastle,” “we,” “our,” or “us”). By accessing or using this website, you agree to the terms of this Website Use & Privacy Notice.

All website content is provided for general informational purposes only and does not constitute medical, healthcare, or legal advice, nor does it guarantee employment or services. Use of this website does not create a resident, client, caregiver, or employment relationship.

We may update this notice from time to time. Your continued use of the website constitutes acceptance of any revisions.

No Medical Advice or Emergency Services

This website is not intended for medical diagnosis, treatment, or emergency care.

If you are experiencing a medical emergency, call 911 immediately. Please do not submit urgent, time-sensitive, or medical information through this website.

Information You Submit

Contact Forms

We may collect information such as your name, phone number, and email address to respond to inquiries, provide information, or assist with scheduling a tour.

Tour Scheduling

We may use trusted third-party scheduling platforms, such as Calendly, to facilitate tour requests. These platforms may collect information such as your name, email address, and phone number.

Submitting a tour request does not guarantee availability. A member of our team may contact you to confirm your appointment. Please review the applicable third party’s privacy policy for information about how your data is handled.

Job Applications

If you apply for a position through our website, we may collect your name, contact information, location, and resume for recruitment and employment consideration. Submitting an application does not guarantee employment or create an employment relationship.

Please Do Not Submit Sensitive Information

For your protection, please do not submit confidential or sensitive information through public website forms, including:

• Medical records, diagnoses, or treatment information

• Insurance, Medicare, or Medicaid information

• Social Security numbers

• Driver’s license or identification numbers

• Date of birth

• Financial or banking information

• Background check information

• Protected Health Information (PHI) under HIPAA

This website is not designed to collect or store PHI. Resident intake, healthcare documentation, and other sensitive information are handled through secure, approved systems rather than public website forms.

Data Use & Security

We do not sell or share personal information for marketing purposes. Information submitted through this website may be accessed by authorized personnel and is protected using reasonable administrative and technical safeguards.

However, no website or online system can guarantee complete security. By submitting information through this website, you acknowledge the inherent risks associated with transmitting information online.

Third-Party Services

We may use trusted third-party providers for website hosting, form processing, analytics, scheduling, and other website functions. While we take reasonable steps to work with reputable providers, Newcastle Senior Living is not responsible for security incidents, unauthorized access, or data breaches that are outside our reasonable control.

Equal Opportunity Employer

Newcastle Senior Living is an equal opportunity employer. Employment decisions are based on qualifications, experience, business needs, and other lawful considerations.

Limitation of Liability

To the fullest extent permitted by Texas law, Newcastle Senior Living is not liable for damages arising from your use of this website, reliance on website content, or submission of information through website forms or third-party services.

Consent

By using this website or submitting information through a website form, you acknowledge that you have read and agree to this Website Use & Privacy Notice.

Questions?

If you have questions about this notice or how your information is handled, please visit our Contact Us page.

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